Jacobs, 4 Europa Boulevard, Birkenhead, Merseyside, CH41 4PE

Trusted for 10 years

At Jacobs we understand the need to maximise Income in respect of Sundry Debts and other miscellaneous fees and charges to protect Budgets by reducing the requirements for bad and doubtful debts.Jacobs offer a tailored debt recovery service in respect of Sundry Debts on behalf of approximately 72 Local Authorities.We have a Telephone Collections Call Centre with Recovery Officers available for both inbound and outbound calls between 8am and 7.00pm Mondays to Fridays and 9am until 1pm on Saturdays. This ensures that we are able to contact debtors at times that suit them bestUsing a combination of:·        Pro-active telephone debt recovery calls, both in and outside normal office hours.·        Suite of Letters·        SMS Text message recovery·        Visits on selective casesWe are able to achieve high and consistent collection rates for clients. Using the best in Technology, clients are able to view the progress of cases through Client Web facility, and cases are progressed to ensure that no cases stagnate and that actions are timely and accurate.