Instructions are loaded to the collections system on the day of receipt (if before 4pm) and a letter sent to the debtor. Experienced telephone collectors then take over the collection activity.
Premium Collections Limited does not employ power dialler technology, collections staff are allowed time to negotiate with the debtor to pay their debt in full or by a payment plan in the shortest time possible.
If an invoice has not been paid within your specified terms, Premium Collections Limited can, with your agreement or subject to your own contractual terms and conditions, apply late payment charges and/or interest as stipulated by The Late Payments of Commercial Debt (Interest) Act 1988.