Coming from a nursing background Kathleen started with holistic treatments and built up a client base with special needs people. Bupa was one of Kathleen’s main clients. Her existing client base wanted more services from Kathleen so she decided to expand her skill set and in 2007 built a beauty room at her home.   Kathleen completed a nail technicians course so that she could offer further services around nails. These included acriqilic nail extensions; gel nail laquer, nail art, pedicures for diabetics which is a specialist service.   From there Kathleen added to her skill set with additional treatments such as warm waxing and then specialised in hot waxing.