UK Debt Enforcement Agency

Trusted for 10 years

Professional, persistent and proactive communication is the key to successful consumer debt recovery.We get results by building a relationship with the debtor from the first communication we make. We take the time to understand the nature of the debt and circumstances of the debtor, enabling us to create a tailor made plan for effective collection.Our consumer debt collection staff are highly professional and motivated to operate to our own tried and tested methods of proactive debt collection, whilst being mindful of the ongoing relationship you may have with the debtor.Instalment Plans
We understand that there are instances where a debtor is genuinely not in a position to settle their debt in full and in these circumstances, having secured proof of income and expenditure, our collectors are authorised to offer alternative payment arrangements. This will always be a written agreement and normally for payments to be made on a weekly or monthly basis.With the ability to process most payment types including cash, cheque, postal order and debit/credit card, the debtor has no excuse for not being able to make a payment of some kind enabling them to start reducing their debt from day one. Debt Surveillance
We know that any individuals financial circumstances may be prone to change and with this in mind we ensure the original information provided is revisited regularly throughout any period of collection, this may enable us to increase instalments or negotiate an early settlement.Summary of Key Features

• Establish and maintain meaningful dialogue with the debtor
• Initiate steps to bring in payment at the earliest opportunity
• Regularly assess case progress and escalate as required
• Maintain regular surveillance of financial circumstances