These Terms and Conditions apply to the provision of the services details in
our quotation (Services) by Trust A Business Limited of Suite 38,
Chessington Business Centre, Cox Lane, Chessington, Surrey, KT9 1SD (we or
us) to the person buying the services (you).
You are deemed to have accepted these Terms and Conditions when you
accept our quotation or from the date of any performance of the Services
(whichever happens earlier) and these Terms and Conditions and our
quotation (the Contract) are the entire agreement between us.
You acknowledge that you have not relied on any statement, promise or
representation made or given by or on our behalf. These Conditions apply to
the Contract to the exclusion of any other terms that you try to impose or
incorporate, or which are implied y trade, custom, practice of course of
A "business day" means any day other than a Saturday, Sunday or a bank
The headings in these Terms and Conditions are for convenience only and do
not affect their interpretation.
Words imparting the singular number shall include the plural and vice-versa.
We warrant that we will use reasonable care and skill in our performance of
the Services which will comply with the quotation, including any specification
in all material respects. We can make any changes to the services which are
necessary to comply with any applicable law or safety requirement, and we
will notify you if this is necessary.
We will use our reasonable endeavours to complete the performance of the
Services within the time agreed or as set out in the quotation; however, time
shall not be of the essence in the performance of our obligations.
All of these Terms and Conditions apply to the supply of any good as well as
Services unless we specify otherwise.
Trust A Business Limited takes steps to verify their members company status
and credentials (Trust A Business Vetting Process)
Access to the Website
Trust A Business Limited does not guarantee that the Website or any content
contained on the Website will always be available or be uninterrupted.
You are responsible for making all arrangements necessary for you to have
access to the Website.
Your access to the Website is permitted on a temporary basis only.
Trust A Business Limited may suspend, withdraw, discontinue or change any
part of the Website without notice to you.
Trust A Business Limited will not be liable to you for any reason if the
Website is unavailable at any time or for any period.
You must obtain any permission, consents, licences or otherwise that we
need and must give us with access to any and all relevant information,
materials, properties and other matters which we need to provide the
If you do not comply with clause 10, we can terminate the Services.
If you do not comply with our code of conduct (Trust A Business Code of
Conduct), we can terminate the Services.
We are not liable for any delay or failure to provide the Services if this is
caused by your failure to comply with the provisions of this section (Your
Fees and Deposit
The fees (Fees) for the services are set out in the quotation and are on a time
and materials basis.
In addition to the Fees, we can recover from you a) reasonable incidental
expenses including, but not limited to, travelling expenses, hotel costs,
subsistence and any associated expenses, b) the cost of services provided by
third parties and required by us for the performance of the Services, and c)
the cost of any materials required for the provision of the Services.
You must pay us for any additional services provided by us that are not
specified in the quotation in accordance with our then current, applicable
daily rate in effect at the time of performance or such other rate as may be
agreed between us. The provisions of clause 15 also apply to these additional
The fees are exclusive of any applicable VAT and other taxes or levies which
are imposed or charged by any competent authority.
You must deposit ("Deposit") as detailed in the quotation at the time of
accepting the quotation.
If you do not pay the deposit to us according to the clause above, we can
either withhold provision of the Services until the Deposit is received or can
terminate under the clause below (Termination)
The Deposit is non-refundable unless we fail to provide the Services and are
at fault for such failure (where the failure is not our fault, no refund will be
Cancellation and amendment
We can withdraw, cancel or amend a quotation if it has not been accepted by
you, or if the Services have not started, within a period of 5 days from the
date of the quotation, (unless the quotation has been withdrawn)
Either we or you can cancel an order for any reason prior to your acceptance
(or rejection) of the quotation.
If you want to amend any details of the Services you must tell us in writing as
soon as possible. We will use reasonable endeavours to make any required
changes and additional costs will be included in the Fess and invoiced to you
If, due to circumstances beyond our control, including those set out in the
clause below (Circumstances beyond a party's control), we have to make
any change in the Services or how they are provided, we will notify you
immediately. We will use reasonable endeavours to keep any such changes to
We will invoice you for payment of the Fees either:
when we have completed the services; or
on the invoice dates set out in the quotation.
You must pay the Fees due within 5 days of the date of the invoice or
otherwise in accordance with any credit terms agreed between us.
Time for payment shall be of the essence of the Contract
Without limiting any other right or remedy we have for statutory interest, if
you do not pay within the period set out above, we will charge you interest of
5% per annum above the base lending rate of the Bank of England from the
time to time on the amount outstanding until the payment is received in full.
All payments due under these Terms and Conditions must be made in full
without and deduction or withholding except as required by law and neither
of us can assert any credit, set-off or counterclaim against the other in order
to justify withholding payment of any such amount in whole or in part.
If you do not pay within the period set out above, we can suspend any further
provision of the Services and cancel any future services which have not been
ordered by, or otherwise arranged with, you.
Receipts for payment will be issued by us only at your request.
All payments must be made in British Pounds unless otherwise agreed in
writing between us.
Sub-Contracting and assignment
We can at any time assign, transfer, charge, subcontract or deal in any other
manner with all or any of our rights under these Terms and Conditions and
can subcontract or delegate in any manner any or all of our obligations to any
You must not, without our prior written consent, assign, transfer, charge,
subcontract or deal in any other manner with all or any of your right and
obligations under these Terms and Conditions.
We can terminate the provision of the Services immediately if you:
commit a material breach of your obligations under these Terms and
fail to make pay any amount due under the Contract on the due date for
are or become or, in our reasonable opinion, are about to become, the
subject of a bankruptcy order or take advantage of any other statutory
provision for the relief of insolvent debtor; or
fail to comply with the Trust A Business Code of Conduct; or
fail to complete the Trust A Business Vetting Process; or
enter into a voluntary arrangement under Part 1 of the Insolvency Act
1986, or any other scheme or arrangement is made with its creditors; or
convene any meeting of your creditors, enter into voluntary or
compulsory liquidation, have a receiver, manager, administrator or
administrative receiver appointed in respect of your assets or
undertakings or any part of them, any documents are filed with the court f
or the appointment of an administrator in respect of you, notice of
intention to appoint an administrator is given by you or any of your
directors or by a qualifying floating charge holder (as defined in para. 14
of Schedule B1 of the Insolvency Act 1986), a resolution is passed or
petition presented to any court for your winding up or for the granting of
an administration order in respect of you, or any proceedings are
commenced relating to your insolvency or possible insolvency.
We reserve all copyright and any other intellectual property rights which
may subsist in any goods supplied in connection with the provision of the
Services. We reserve the right to take any appropriate action to restrain or
prevent the infringement of such intellectual property rights.
Liability and indemnity
Our liability under these Terms and Conditions, and in breach of statutory,
and in tort or misrepresentation or otherwise, shall be limited as set out in
The total amount of our liability is limited to the total amount of Fees payable
by you under the contract.
We are not liable (whether caused by our employers, agents or otherwise) in
connection with our provision of the Services or the performance of any of
our other obligations under these Terms and Conditions or the quotation for:
any indirect, special or consequential loss, damage, costs, or expenses
any loss of profits; loss of anticipate profits; loss of business; loss of
data; loss of reputation or goodwill; business interruption, or, other third
party claims; or
any failure to perform any of our obligations if such delay or failure s
due to any cause beyond our reasonable control; or
any losses caused directly or indirectly by any failure or your breach in
relation to your obligations; or
any losses arising directly or indirectly from the choice of Services and
how they will meet your requirements or your use of the Services or any
goods supplied in connection with the Services
You must indemnify us against all damages, costs, claims and expenses
suffered by us arising from any loss or damage to any equipment (including
that belonging to third parties) caused by you or your agents or employees.
Nothing in these Terms and Conditions shall limit or exclude our liability to
death or personal injury caused by our negligence, or for any fraudulent
misrepresentation, or for any other matters for which it would be unlawful to
exclude or limit liability.
Circumstances beyond a party's control
Neither of us is liable for any failure or delay in performing our obligations
where such failure or delay results from any cause that is beyond the
reasonable control of that party. Such causes include, but are not limited to:
power failure, internet service provider failure, industrial action, civil unrest,
fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental
action or any other event that is beyond the control of the party in question.
If the delay continues for a period of 90 days, either of us may terminate or
cancel the Services to be carried out under these Terms and Conditions.
All notices under these Terms and Conditions must be in writing and signed
by, or on behalf of, the party giving notice (or a duly authorised officer of that
Notices shall be deemed to have been duly given:
when delivered, if delivered by courier or other messenger (including
registered mail) during the normal business hours of the recipient;
when sent, if transmitted by fax or email and a successful transmission
report or return receipt is generated;
on the fifth business day following mailing, if mailed by national
ordinary mail; or
on the tenth business day following mailing, if mailed by airmail
All notices under these Terms and Conditions must be addressed to the most
recent address, email address or fax number notified to the other party.
No delay, act or omission by a party in exercising any right or remedy will be
deemed a waiver of that, or any other, right or remedy nor stop further
exercise of any other right, or remedy.
If one or more of these Terms and Conditions is found to be unlawful, invalid
or otherwise unenforceable, that / those provisions will be deemed severed
from the remainder of these Terms and Conditions (which will remain valid
Law and jurisdiction
These Terms and Conditions are governed by and interpreted according to
English Law. All disputes arising under these Terms and Conditions are
subject to the exclusive jurisdiction of the English courts.
Code of Conduct & Vetting Process
At Trust A Business all members will be extensively vetted before we allow them to take out
an annual subscription.